To apply for the EUKANUBA Money back guarantee you will need to complete the following steps:

  • Step 1:

    Enter your details in the fields below.

  • Step 2:

    We will send you an email within 24 hours with a personalised pre-paid mailing label attached.

  • Step 3:

    Print off the label, attach it to an envelope and send us your receipt. If your receipt is not itemised you need to return your receipt and the barcode as proof of purchase. You can cut the barcode from the back of your bag.

  • Step 4:

    Once we receive your receipt and the proof of purchase we will process your money back guarantee payment which should be in your bank account within 10 working days.

Fields marked with an asterisk * must be completed.

Please read and accept the Terms & conditions:
Please enter your month and year of birth

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